Blog

Notes from behind the counter.

The problem we set out to solve, how the kiosk fits around a pharmacist, and the practical questions owners ask.

Why we built PharmAssist

The problem we kept seeing at the counter

Two pharmacists, the same scenes on repeat: customers leaving empty-handed, queues at five o’clock, a pharmacist interrupted mid-check. Here is what we decided to do about it.

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For owners and customers

What the kiosk does, and what it leaves to your pharmacist

A plain description of the three things a customer can do at the kiosk, what happens to a request once it is in, what the kiosk deliberately leaves alone, and the practical questions owners ask.

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