Founded in Melbourne

Built behind the counter, not around it.

We built the thing we kept wishing existed.

3 founders
2 pharmacists

Thousands of community-pharmacy shifts and first-hand customer conversations.

1 pharmacy-data and engineering leader

Years inside pharmacy data at NostraData, now leading engineering teams.

Why we started

The moment of discovery was missing.

We’re three founders from Melbourne. Two of us are pharmacists who’ve stood through thousands of shifts—and once built a supplement comparison app because customers kept asking the same questions. The third spent years inside pharmacy data at NostraData, and now leads engineering teams.

Between us, we kept watching the same scenes repeat. A customer three aisles away, turning over their fourth bottle of magnesium, who puts it back and leaves with nothing. A queue at the script counter at five o’clock, and someone walking straight back out the door when they see it. And value walking out with them—unmeasured, every single day.

The advice, the stock and the goodwill were always there. What was missing was the moment of discovery on the shop floor. So we built it the way pharmacists would: calm, safety-screened, always ending with a person’s approval—never around them.

We write every protocol and workflow ourselves, and we install every store personally.

How we build

Credibility is earned in the workflow.

Our principles are practical: be clear about what the product does, keep judgement with pharmacists and stay close to the stores using it.

Safety before speed

We use calm, structured questions and clear escalation points because a quick answer is only useful when it is a responsible one.

Technology around pharmacists

PharmAssistAU organises discovery and intake. It does not remove the pharmacist from the decisions that need professional judgement.

Close to every installation

We write each protocol and workflow ourselves, and we personally install every store so feedback reaches the people building the product.

The founder promise

Your feedback reaches the people building the product.

  • Founder-led store installation
  • Workflows shaped with pharmacy teams
  • A focused pilot before a wider rollout
Talk to the founders